The rise of large language models (LLMs) has enabled the generation of highly persuasive spam reviews that closely mimic human writing. These reviews pose significant challenges for existing detection systems and threaten the credibility of online platforms. In this work, we first create three realistic LLM-generated spam review datasets using three distinct LLMs, each guided by product metadata and genuine reference reviews. Evaluations by GPT-4.1 confirm the high persuasion and deceptive potential of these reviews. To address this threat, we propose FraudSquad, a hybrid detection model that integrates text embeddings from a pre-trained language model with a gated graph transformer for spam node classification. FraudSquad captures both semantic and behavioral signals without relying on manual feature engineering or massive training resources. Experiments show that FraudSquad outperforms state-of-the-art baselines by up to 44.22% in precision and 43.01% in recall on three LLM-generated datasets, while also achieving promising results on two human-written spam datasets. Furthermore, FraudSquad maintains a modest model size and requires minimal labeled training data, making it a practical solution for real-world applications. Our contributions include new synthetic datasets, a practical detection framework, and empirical evidence highlighting the urgency of adapting spam detection to the LLM era. Our code and datasets are available at: https://anonymous.4open.science/r/FraudSquad-5389/.

Spam reviews are a pervasive problem on online platforms due to its significant impact on reputation. However, research into spam detection in data streams is scarce. Another concern lies in their need for transparency. Consequently, this paper addresses those problems by proposing an online solution for identifying and explaining spam reviews, incorporating data drift adaptation. It integrates (i) incremental profiling, (ii) data drift detection & adaptation, and (iii) identification of spam reviews employing Machine Learning. The explainable mechanism displays a visual and textual prediction explanation in a dashboard. The best results obtained reached up to 87 % spam F-measure. Key words: Data drift, interpretability and explainability, Natural Language Processing, online Machine Learning, spam detection.

The problem of detecting spam reviews (opinions) has received significant attention in recent years, especially with the rapid development of e-commerce. Spam reviews are often classified based on comment content, but in some cases, it is insufficient for models to accurately determine the review label. In this work, we introduce the ViSpamReviews v2 dataset, which includes metadata of reviews with the objective of integrating supplementary attributes for spam review classification. We propose a novel approach to simultaneously integrate both textual and categorical attributes into the classification model. In our experiments, the product category proved effective when combined with deep neural network (DNN) models, while text features performed well on both DNN models and the model achieved state-of-the-art performance in the problem of detecting spam reviews on Vietnamese e-commerce websites, namely PhoBERT. Specifically, the PhoBERT model achieves the highest accuracy when combined with product description features generated from the SPhoBert model, which is the combination of PhoBERT and SentenceBERT. Using the macro-averaged F1 score, the task of classifying spam reviews achieved 87.22% (an increase of 1.64% compared to the baseline), while the task of identifying the type of spam reviews achieved an accuracy of 73.49% (an increase of 1.93% compared to the baseline).

The reviews of customers play an essential role in online shopping. People often refer to reviews or comments of previous customers to decide whether to buy a new product. Catching up with this behavior, some people create untruths and illegitimate reviews to hoax customers about the fake quality of products. These are called spam reviews, confusing consumers on online shopping platforms and negatively affecting online shopping behaviors. We propose the dataset called ViSpamReviews, which has a strict annotation procedure for detecting spam reviews on e-commerce platforms. Our dataset consists of two tasks: the binary classification task for detecting whether a review is spam or not and the multi-class classification task for identifying the type of spam. The PhoBERT obtained the highest results on both tasks, 86.89%, and 72.17%, respectively, by macro average F1 score.

A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating scopes for fake paid reviews or untruthful reviews. These concocted reviews can mislead the general public and put them in a perplexity whether to believe the review or not. Prominent machine learning techniques have been introduced to solve the problem of spam review detection. The majority of current research has concentrated on supervised learning methods, which require labeled data - an inadequacy when it comes to online review. Our focus in this article is to detect any deceptive text reviews. In order to achieve that we have worked with both labeled and unlabeled data and proposed deep learning methods for spam review detection which includes Multi-Layer Perceptron (MLP), Convolutional Neural Network (CNN) and a variant of Recurrent Neural Network (RNN) that is Long Short-Term Memory (LSTM). We have also applied some traditional machine learning classifiers such as Nave Bayes (NB), K Nearest Neighbor (KNN) and Support Vector Machine (SVM) to detect spam reviews and finally, we have shown the performance comparison for both traditional and deep learning classifiers.

Today, significant impacts of comments on the web affect people decisions while they are about to choose a product. Unfavorable effect of spam attacks in these reviews follows heavy damages for customers and organizations. The majority of methods so far classify reviews to spam and non-spam groups. Therefore, most researches are done on feature learning techniques to enhance the classification performance. From another point of view, presence of huge amount of features makes text classification overwhelming. Attention mechanism has lately been used to improve neural networks performance on sequence modeling. Instead of mining all existing features, attention can enables the model to concentrate on most important parts of the data. To these ends, we applied an attention based deep structure for detecting deceptive reviews. This model contributes distinguishing between truthful and fake reviews and benefits an attentional part to engineering better features. Our proposed model accuracy and scalability is comparable regard to the other common models.

Reviews of a product are defined as the individual assessment of the product or service 1. Reviews must contain information about quality, or characteristics of the product. The reviews have become a good resource for decision making. In recent years, along with web spam 19, 22, email spam 23, 10 and blog spam 20, 18, review spam detection has attracted attention from research community 11, 14. Reviews on products are very important for both sellers and buyers in purchasing online. Customers who use the service from e-commerce websites will reference information from other customers through these reviews and make the best decision when they intend to buy a product.